Got a question or comment? Fill out the form below and we'll get back to you shortly, or email us at info@billyvancreamy.com.au
Interested in working with us? See our current positions below. Award wages and public holiday rates apply across all roles, and we have all kinds of availability (bonus points if you can work some weekends and / or evenings).
Retail Positions
Location
Albert Park (VIC) Karrinyup (WA)
About Your Role
Part time or casual, this is a customer facing role for a human ray of sunshine who wants to get to know our amazing customers.
Some weekend and evening availability required.
This role is perfect for you if you have a high level of EQ and are keen to build rapport with our regulars. You'll be working alone and with others depending on the shift.
You'll thrive in this role if you also have an eagle eye for detail and know when something needs cleaning without being asked.
Our ideal candidate also embodies our store values; community, sustainability, enjoyment and quality. We'd love to hear in your application how these values resonate with your own, show up in your life, or how you feel you could work these into your days at BVC.
We also want you to love our ice cream so you can impart that passion and deep knowledge on every flavour and product to each customer you serve.
The role includes:
- Open and closing shifts, with some nights until 10:30pm
- Maintaining store organisation, cleaning and weekly stocktake
- Re-stocking service areas and maintaining high standards of cleanliness and organisation
- Making cones and cone batter
- Chopping chocolate
- Staff discount on all of our products plus a free scoop at the end of your shift
About Us
Prior experience in a hospitality role is preferred but not necessary for applicants with an outgoing personality and an enthusiasm for customer service.
Apply
If any of the above resonates with you, send us an email with your CV, and a cover letter to info@billyvancreamy.com.au
We’d love to know:
- Which location you're applying for
- Your shift availability
- Why you'd like to work at BVC and how you'd be a good fit for the role
- if your CV has buzz words like reliable, enthusiastic or hard working, we'd like examples of how this shows up in your work.
Please also get in touch if you have any questions or need further clarification about this role before applying.
Social Media Assistant
Location
Brunswick (VIC)
About Your Role
Initially 1 day a week, with opportunity to grow into more hours based on engagement and team fit.
Working alongside our existing team, we need your videography and editing skills to help BVC move into the age of the moving image!
We’re looking for someone who knows and loves BVC, who can gel with our existing tone of voice while also sharing more of our human side. Our team is passionate and amazing and there’s a lot of kitchen magic behind the scenes of BVC that we’d love to show. There may not be much new under the sun but we’d like our content to give viewers a peep behind the curtain into what makes us authentically us rather than trying to jump on viral trends or mimic what other people in the food space are doing in terms of editing and voice over styles.
Ideally you’re able to translate our current identity into an elevated but approachable video style, capturing us and our ice cream in our natural habitat. We always have something fun or delicious happening but are short on hands and time to capture and compile these moments.
Application Requirements
If you feel this is a good fit for you, please send us an example of your most applicable content that interprets the above, or reach out with a cover letter and your CV.
Apply
Get in touch with Morgana via
morgana@billyvancreamy.com.au
Looking forward to hearing from you!
Pastry Chef
Location
Brunswick (VIC), Karrinyup (WA)
About Your Role
We would love to meet with an experienced pastry chef who has a passion high quality, natural ice cream.
Part-time initially, with the possibility of transitioning to full-time hours based on demonstrated experience.
A minimum of 1 year experience in a commercial kitchen is required. Due to our current hiring needs, only applicants that meet this requirement will be considered.
Wages and Salary will depend on each individual's skills, experience and qualifications. Part time hourly rate starting from Level 2 - Cook Grade 1 under the Restaurant Industry Award (MA000119) With opportunity for growth as you progress your skills and responsibility.
You'll thrive in BVC's kitchen if you:
- can stay in the role for 12 months or more
- have great taste in flavours and an ability to pick up any product issues
- can make caramel, meringue and honeycomb with your eyes closed
- have good problem solving skills and can learn from your mistakes
- want to be part of a small and passionate team
- are confident with ordering from our suppliers and can plan stock levels based on a weekly production schedule
- have an ability to communicate and resolve questions or issues in a way that enhances our team's social glue (we're a friendly kitchen, not a shouty one).
- have an ability to organise your time for maximum efficiency
We're looking for someone who embodies our values of sustainability, quality, community, and enjoyment and who can contribute positively to our team culture.
Application Requirements
Our ideal candidate will embody our values (sustainability, quality, community, enjoyment/fun) and take every action through that lense.
Please include specific ways you’ll be able to embody our brand values on the job, or how they align to your own. Feel free to reach out if you have any questions or need further clarification before applying.
Apply
Application Requirements
If this sounds like you, we invite you to send a CV and role specific cover letter to Morgana at morgana@billyvancreamy.com.au detailing why you're the right fit for this role. We get a lot of applications for roles, what sets you apart from everyone else?
Feel free to reach out if you have any questions or need further clarification before applying.
We can't wait to meet you!
Events Manager
Location
Brunswick (VIC) and Karrinyup (WA) & Beyond!
About Your Role
Casual or Part time, with potential for increased hours over Summer.
A successful applicant will take pride in providing an excellent experience for all customers by doing everything in their power to represent our values (sustainability, quality, community, enjoyment/fun).
While your ability to engage with each customer is limited to a much shorter window than in the shop, you’re still repping the brand and in many cases are the first point of experience for future customers.
This means bringing knowledge of what makes our product special, providing detailed advice on flavours, dietary questions and being generally kind and friendly to all customers.
When done right, our shops see increased visitors that are coming back to engage with us after having enjoyed themselves at a festival or public event due to your excellent customer service!
Each day is different in event life at BVC. Work at festivals, weddings, markets and everything in between.
- Play an active role in providing people from all walks of life a product made with much care and the best ingredients going around
- You need to be able to have a current driver's license and help with set up, service and pack down of events,
- Summer weekend availability is a must!
- Ability to troubleshoot on the job
- Attention to detail in order to keep the event setup looking tidy and clean.
- Staff discount on all of our products plus a free scoop at the end of your shift!
Apply
If any of the above resonates with you, send us an email with your CV, and a cover letter to info@billyvancreamy.com.au
Hot tip: If your CV or cover letter uses big broad words like Passionate, Dedicated or Hardworking, we'd love to know more, otherwise they're just words and we don't know how they relate to your skillset!
Please also get in touch if you need any further info before applying